A mother's efforts to secure transportation for her 10-year-old son had been unsuccessful. He requires special accommodations, including a bus ride to school. Despite repeated attempts to contact school officials and the transportation department, a solution had not been found. The boy attends a special program at a school that is not in his normal attendance zone. His mother felt that he was being ignored.

Further details about this situation are available.

The issue was eventually addressed with the help of 2 Helps You, but the specifics of the resolution are not provided here.