Mental health crisis response systems are being tested as they struggle to keep up with growing demand. Programs have been established to provide the right kind of help, including professionals who work with first responders. These professionals can sometimes respond without police.

A key part of this effort is assessing what kind of response is needed when someone calls for help. This is done by mental health professionals working with dispatchers.

Further details about the funding and operations of these programs are available, including the number of calls diverted from traditional emergency responses.