Concerns about insurance affordability are prominent. Many people participated in a campaign to share ideas for improving insurance. The results show that cost and claims handling are key issues. A detailed report includes responses from over 190 people, with some focusing on one type of insurance and others discussing both.

People shared their thoughts on how to improve insurance, with many mentioning rate increases. The report breaks down the responses into categories, including those focused on homeowners insurance and auto insurance.

Further details are available from the Texas Department of Insurance, which released the results of its campaign. The department collected responses from March to July, with over 200 people participating online and in person.